Luxary Concrete desk reception

INSTALLATION
We have put all our experience in construction and remodeling into making installations as simple and effortless as possible.
Our concrete sinks will hook up to standard plumbing (1 1/4 inch thread) and can use deck-mounted or wall-mounted faucets.
If you are planning a custom remodeling job, please let us know in advance, so that we can adapt to your precise needs.

CARE INSTRUCTIONS
Each piece is hand polished and impregnated, leaving the natural luster of polished cast concrete while providing maximum stain and scratch resistance. For the longest life, clean your sink with mild soap and water and a non-abrasive sponge or microfiber cloth.
Avoid leaving rubbing alcohol, peroxide, nail polish remover, lotions, perfumes, or colognes for a long period of time, please be sure to clean up right away.
DO NOT Use any harsh cleaners that contain bleach, vinegar, citrus, or other acids. This will not harm the concrete, but it may etch your coating.

WHY CONCRETTA?
We mix concrete with design: sleek lines and a sophisticated feel will add the ultimate touch of luxury to your interior.
We take pride in the European quality and unique artisan craftsmanship that goes into each product.
Our high-end products are made with our in-house GFRC concrete blend. To ensure longevity even with heavy use we mix polymers, glass fiber, and volcanic ash to make the thinnest and lightest cement durable and strong.
The final touch, the top-grade industrial impregnation, leaves your sink easy to clean, stain and scratch-resistant, and is completely food safe.

QUALITY GUARANTEE
We put all of our knowledge and experience into handcrafting every single piece. Every single item passes meticulous quality control to the highest standards.
Our products are crafted by hand. No two pieces will be a perfect match. Your sink will carry its one-of-a-kind touch.
Concrete’s natural beauty often comes out in the form of small bubbles on the surface. These are part of the process of creating your unique perfectly imperfect piece.
The nature of concrete also accounts for the slight differences in colors shown, markings or discolorations.

PRODUCTION TIMES
We make everything by hand – from mixing through curing and polishing your original sink. The process takes about 4 weeks.
While we make our best to ship orders quickly, we would never compromise quality.

SHIPPING AND DELIVERY
There is nothing more important than getting your order to you in time and in perfect condition. Our sinks are shipped worldwide in custom-made wooden pallets to ensure their safe travel.
On top of that, we use DHL EXPRESS service to guarantee arrival in a timely fashion.
In the unlikely event that your order arrives damaged, please do not hesitate to contact us immediately. We will be happy to remedy the situation

CUSTOM ORDERS
We would be delighted to make a custom piece just for you. Let us know your needs and we will give our best to turn your wildest idea into the perfect cement piece.

CANCELLATION AND RETURNS
We are confident that our kitchen and bathroom sinks will meet the highest expectations of quality and design. If you have questions or concerns about your order, do not hesitate to contact us and we will work out a solution.

CUSTOMS DUTIES AND TAXES
Customers are responsible for all duties and additional local or country taxes incurred upon delivery. The refusal to cover those charges is considered a forced return and forfeits your rights under consumer protection regulations. In plain terms, if an item is returned to us due to unpaid customs taxes we will withhold all additional costs incurred for shipping and returning the item.